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Conversational

Sell, support and book on WhatsApp, automatically.

An AI agent on the official WhatsApp Business API that answers customers in Arabic and English, sends catalogues, takes bookings and payments, and escalates to your team when needed.

The channel the Gulf already uses

In the UAE, customers do not fill in forms. They message. A Technoware WhatsApp bot gives every one of those messages an instant, intelligent response, around the clock, while your team focuses on the conversations that need a human.

We build on the official Meta WhatsApp Business Platform, so your number is verified, your messages are compliant and your conversations scale from ten a day to ten thousand.

What you get

  • WhatsApp Business API setup and green-tick verification assistance.
  • AI conversation engine trained on your products, pricing, policies and FAQs.
  • Rich messaging: catalogues, carousels, location, documents, quick replies and payment links.
  • Bookings and orders written directly into your calendar, POS or CRM.
  • Broadcast campaigns and automated reminders within WhatsApp policy.
  • Shared team inbox with AI drafting replies for your agents when they take over.

How we build it

Sales bot

Qualifies enquiries, shares the right offer and books the appointment or closes the order.

Support bot

Order status, delivery updates, warranty claims and troubleshooting, any time.

Re-engagement flows

Abandoned cart, renewal, review requests and loyalty nudges on autopilot.

Use cases in the UAE

01
Restaurants and F&BMenu, reservations, delivery orders and feedback collection in one chat.
02
Clinics and salonsAppointment booking, reminders and rescheduling with no phone calls.
03
Real estate brokersInstant replies to portal leads, document collection and viewing confirmations.
04
LogisticsShipment tracking, proof-of-delivery and driver dispatch notifications.

The outcome

Every lead answered within seconds, bookings and orders captured without staff effort, and a customer experience that feels like messaging a knowledgeable friend.

Common questions

You can migrate your existing business number to the WhatsApp Business API or use a new one. We guide you through Meta verification either way.

Yes, at any time. The bot hands over with full context into a team inbox, and your agent can hand it back when done.

Yes, to customers who have opted in, using approved templates. We set up compliant campaigns and manage template approvals.

Free 30-minute AI audit

Ready to put AI to work in your business?

Book a free 30-minute audit with a Technoware AI lead. We map your workflows, pick the one automation that pays back fastest and hand you a fixed-price roadmap. No slides, no jargon, no obligation.

Chat with our AI team