Not another scripted widget
Old chatbots followed decision trees and frustrated everyone. Technoware builds assistants on large language models that understand natural questions in Arabic and English, answer from your actual documents and take actions like booking a demo or checking an order.
Every bot ships with a knowledge base you control, analytics on what customers ask and a clean handover to your team on WhatsApp, email or live chat.
What you get
- Knowledge training on your website, PDFs, FAQs, product data and help-desk history.
- Conversation design with your brand voice, tone rules and escalation paths.
- Integrations with CRM, booking systems, order tracking, payment links and ticketing.
- Lead capture that qualifies visitors and pushes them straight into your pipeline.
- Bilingual by default, with automatic language detection and switching.
- Analytics on top questions, resolution rate, satisfaction and missed intents.
How we build it
Website assistant
A branded widget on any site (WordPress, Shopify, custom) answering in seconds.
In-app copilot
Embedded in your SaaS or customer portal with user-aware context.
Internal helpdesk bot
HR, IT and policy questions answered for staff on Teams, Slack or intranet.
Use cases in the UAE
The outcome
Fewer repetitive tickets, faster responses, more qualified leads, and a support experience that feels personal at any hour.
Common questions
A website assistant trained on existing content typically goes live within two to three weeks, including design, testing and integration.
The bot only answers from approved sources, cites them, and says when it does not know. We review transcripts weekly in the first month and refine the knowledge base.
Yes. Chatbots can use CGS-PASS so that no customer conversation leaves your infrastructure.